There has been high demand for UNTHA UK’s service plans recently, with 10 contracts secured in the last few weeks alone.

Half are renewals, with already-satisfied customers continuing to take proactive care of their industrial shredders. The others represent successful new enquiries from organisations that haven’t previously prioritised a preventative maintenance approach, or customers who have recently purchased new machines and have selected a service plan to run in line with their warranty.

Either way, the decisions mean that these firms now have a carefully considered service plan tailored to the needs of their business, wrapped into a pre-agreed contract and budget. They have access to ongoing support from UNTHA’s own highly experienced engineers – who know these shredders inside out – plus complete peace of mind that the running condition of their asset is not just protected, but optimised, for even greater ROI. 

Julie Cassidy – a trusted advisor and familiar face in UNTHA UK’s aftersales department – explains: “Our shredders are built to last and engineered for maintenance simplicity. But sometimes life gets in the way and operators overlook the importance of routine service and maintenance tasks, however straightforward. Even with the best intentions, we see so many internal plans slip. That means that even if the shredders appear to be running fine, they aren’t performing as efficiently as they could. 

“With our service plans, the goal is to maximise uptime, energy efficiencies, and output quality, to name just a few. When we’re on site, we’re looking for anything that – if left unaddressed – could lead to an issue or breakdown. And our service plans can even include parts packages so customers receive exactly what they need, when they need it – plus operator training refresher sessions to keep new and existing colleagues’ minds fresh, and shredding practices safe. 

“It’s also part of our commitment to looking after customers, long after the sale. And the recent uplift in demand for service plans show that businesses appreciate the peace of mind from both an operational and budgeting point of view. Who wouldn’t want better performance for a pre-agreed budget?!”

Any new or existing customers wishing to discuss a service plan – or any other aftersales requirement – should contact UNTHA UK’s aftersales administrator Claudia Johnson, who will be happy to help. Please call 01423 320843 or email claudia.johnson@untha.co.uk.

If you are an UNTHA UK customer and you would like access to a free maintenance checks reference sheet, that you can fix to your shredder for easy daily, weekly and monthly reminders, please contact Claudia using the details above.