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Service & support

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Keeping you running

Our commitment doesn’t end at installation. We help keeping your shredder performing at its best.

At UNTHA UK Ltd, our commitment doesn’t end with installation. True performance comes from long-term reliability, and that’s where our service and support offering makes the difference.

From preventative maintenance and genuine spare parts to technical expertise and rapid response engineering, we provide the support infrastructure that keeps your shredder operating at peak efficiency. Our team works proactively to reduce downtime, extend machine life, and protect your return on investment.

Whether you need planned servicing, urgent assistance, or ongoing operational guidance, our service and support solutions are designed to keep your business moving – today, tomorrow, and for years to come.

GENUINE COMPONENTS FOR RELIABILITY

Spare parts

Your shredder performs at its best when it has the right parts, and having access to them quickly is crucial to keeping operations running smoothly. Our original spare and wear parts are engineered to the same exacting standards as your machine, providing durability, a perfect fit, and hassle-free installation.

With expert guidance and rapid delivery, we help you minimise downtime, maintain consistent productivity, and protect your investment, ensuring your shredder stays in peak condition for years to come.

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EXPERT CARE

Service and maintenance

Reliable performance isn’t just about the machine – it’s about the support behind it. Our service and maintenance programmes are designed to keep your shredder operating efficiently day after day. From scheduled preventative maintenance to rapid troubleshooting and repairs, our team provides expert guidance, tailored plans, and fast response times. By working proactively with you, we reduce unexpected downtime, extend machine life, and give your team the confidence to focus on running your business, knowing your shredder is fully supported at every stage.

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Customer support

Whether something unexpected happens, you need help diagnosing an issue, or you want to get more out of your shredder’s performance, our UK support team is ready to help - fast and with real expertise. With remote diagnostics available via modem‑enabled machines and advanced condition monitoring, we can often troubleshoot issues before they impact your uptime.

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SMART INVESTMENT

Shredder refurbishment

Your shredder performs at its When your UNTHA shredder has years of service behind it and performance begins to dip, replacing it isn’t the only option - a shredder refurbishment could be a smarter, more cost-effective choice.

Our engineers carry out a detailed inspection and survey to assess the condition of your machine, then refurbish key components to extend its life by 80–100% at a fraction of the cost of a new purchase. To keep your operation running smoothly, we can also provide a temporary loan shredder while your machine is overhauled. And for added flexibility, these projects can be combined with a finance package if needed.

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  • We’ve been running our shredder for a number of years - it’s the backbone of our recycling infrastructure. But just like a beloved car, the time had come to look for a new machine. We didn’t even realise that a rebuild was an option, but UNTHA walked us through the process, coordinated everything, and the shredder came back, but for 50% less outlay than a new machine!
    David Brooks
    Managing Director
FLEXIBLE FUNDING

UNTHA finance

Industrial shredders are major investments, and the way you pay for them should work as flexibly as your business does. With UNTHA finance, we craft tailored packages designed around your goals, whether you’re a startup needing affordable entry, an established company avoiding capital expenditure, or planning to wrap service products and maintenance into a single monthly fee.

Options include hire purchase agreements with flexible terms, operating leases that can provide attractive tax advantages, refinance against existing equipment, or even funding for refurbishment and ongoing maintenance. With so many finance permutations available, we’re here to help you find a solution that suits your budget and strategy.

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FAQs

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Get the full service guide

Discover everything UNTHA UK offers to keep your shredders performing at their best. Our Service Products brochure covers spare parts, maintenance, refurbishment, and support solutions, all designed to maximise uptime, extend machine life, and protect your investment.

Download the brochure